Can Sophie handle several calls at once?

Yes. She can answer several callers at the same time: no more busy tone at peak hours.

Do I need to change phone provider?

No. You keep your provider (POST, Tango, Orange…) and set up call forwarding to Sophie's number.

Do I need to change my phone number?

No. You keep your number and simply forward calls to Sophie, for example when the line is busy or nobody picks up.

Which languages does Sophie speak?

English, French, German and Portuguese. She answers in the caller's language, without them pressing any key.

How much does Sophie cost?

€149 per month with 300 call minutes, €249 with emails and 600 minutes, no lock-in. Each extra minute costs €0.20.

AI call answering: every call reaches the right person

Updated on 2026-10-29

In a small business, the switchboard is often the office phone ringing while everyone is busy. Sophie is a smart call answering service: she answers, understands the request and passes it to the right person, by email or by transferring the call.

Talk to Sophie

No phone menus, no hold music

Traditional switchboards force callers through menus everyone hates. With Sophie, callers simply say what they need. She understands, asks one or two questions if needed and routes the request.

Your rules, not hers

During setup, you decide together:

Who gets what: quotes, appointments, invoices, complaints, emergencies
What is urgent and must be flagged immediately
Answers to frequent questions: hours, address, lead times
When to transfer the call and when to take a message

No hardware, no installation

No phone system to buy. You keep your number and your provider: call forwarding is all it takes. Sophie can take every call, only unanswered ones, or only after-hours ones.

How it works

A 30-minute chat to set your hours, rules, emergencies and the questions to ask.
Sophie is set up, usually within 48 hours. You try her through a link before switching her on.
You turn on call forwarding (busy, no answer or after hours) to her +352 number. Your number stays the same.
After every call you get an email with the name, number, request and urgency.

Fixed price, no lock-in

Phone: €149 per month, 300 call minutes included, dedicated +352 number
Phone + Email: €249 per month, 600 minutes, calls and emails in one place
Email only: €79 per month, sorting of your general inbox
Larger companies and multiple sites: on quote, from €490 per month

Extra minute: €0.20. Cancel any month: switch off call forwarding and everything is as before.

Honest: Sophie says she is an AI

In her very first sentence, Sophie says she is an AI assistant and that the call is recorded. She never pretends to be a person, gives no medical, legal or technical advice and takes no payments or bank details. When she isn't sure, she doesn't guess: she takes a message or offers to transfer the call.

Frequently asked questions

Can Sophie handle several calls at once?: Yes. She can answer several callers at the same time: no more busy tone at peak hours.
Do I need to change phone provider?: No. You keep your provider (POST, Tango, Orange…) and set up call forwarding to Sophie's number.
Do I need to change my phone number?: No. You keep your number and simply forward calls to Sophie, for example when the line is busy or nobody picks up.
Which languages does Sophie speak?: English, French, German and Portuguese. She answers in the caller's language, without them pressing any key.
How much does Sophie cost?: €149 per month with 300 call minutes, €249 with emails and 600 minutes, no lock-in. Each extra minute costs €0.20.