After-hours answering: Sophie picks up evenings, nights and weekends
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Voicemail waits for someone to leave a message, and most people hang up. Sophie is a smart answering service: she talks with the caller, takes all the useful details and sends them to you, even at 10 pm or on a Sunday.
Talk to SophieCustomers still call after hours
Many customers call after work, in the evening or on Saturday, exactly when you're closed. A leak, a breakdown or a broken tooth won't wait until Monday morning.
What Sophie does at night
- She gives your hours and when you reopen
- She books an appointment in your calendar if you want
- She notes requests so you can call back in the morning
- She alerts you straight away for real emergencies, by your rules
- She points callers to 112 when someone's safety is at stake
Holidays without the phone
While you're on holiday, Sophie tells customers when you're back, takes their requests and sorts them. When you return, everything is in your inbox, ordered by urgency.
How it works
- A 30-minute chat to set your hours, rules, emergencies and the questions to ask.
- Sophie is set up, usually within 48 hours. You try her through a link before switching her on.
- You turn on call forwarding (busy, no answer or after hours) to her +352 number. Your number stays the same.
- After every call you get an email with the name, number, request and urgency.
Fixed price, no lock-in
- Phone: €149 per month, 300 call minutes included, dedicated +352 number
- Phone + Email: €249 per month, 600 minutes, calls and emails in one place
- Email only: €79 per month, sorting of your general inbox
- Larger companies and multiple sites: on quote, from €490 per month
Extra minute: €0.20. Cancel any month: switch off call forwarding and everything is as before.
Honest: Sophie says she is an AI
In her very first sentence, Sophie says she is an AI assistant and that the call is recorded. She never pretends to be a person, gives no medical, legal or technical advice and takes no payments or bank details. When she isn't sure, she doesn't guess: she takes a message or offers to transfer the call.
Frequently asked questions
- Will Sophie wake me up at night?
- Only if you want her to. You decide what's urgent; everything else waits in your inbox until morning.
- Can the message change for public holidays?
- Yes. Hours, closures and public holidays are part of her rules and are updated whenever you ask.
- Do I need to change my phone number?
- No. You keep your number and simply forward calls to Sophie, for example when the line is busy or nobody picks up.
- Which languages does Sophie speak?
- English, French, German and Portuguese. She answers in the caller's language, without them pressing any key.
- How much does Sophie cost?
- €149 per month with 300 call minutes, €249 with emails and 600 minutes, no lock-in. Each extra minute costs €0.20.