UseProBook AgentTalk to Sophie

AI phone reception for real estate agencies

Updated on

A good listing can bring dozens of calls in a day, often while you're at a viewing. Sophie answers every call about your properties, qualifies the request and sends you the contacts, ready to call back.

Talk to Sophie

The calls you get

  • Questions about a listing: price, size, availability
  • Viewing requests
  • Owners who want to sell or let
  • Current tenants with a problem in the property
  • Expats calling in English

What Sophie writes down for you

  • Name and phone
  • Listing reference
  • Buying or renting
  • Budget and move-in date
  • Availability for a viewing

Emergencies

A tenant with a water leak or a safety issue in a property the agency manages is flagged straight away.

What she never does

Sophie doesn't negotiate prices, promises no property and gives no information about other clients.

Sample call

Caller: Bonjour, j'appelle pour l'appartement deux chambres au Kirchberg.

Sophie: Bonjour, ici Sophie, l'assistante IA de l'agence, l'appel est enregistré. Bien sûr. Vous cherchez à louer ou à acheter ?

Caller: À louer, à partir du mois prochain.

Sophie: C'est noté. Un agent vous rappelle pour organiser une visite. Quel est le meilleur numéro pour vous joindre ?

How it works

  1. A 30-minute chat to set your hours, rules, emergencies and the questions to ask.
  2. Sophie is set up, usually within 48 hours. You try her through a link before switching her on.
  3. You turn on call forwarding (busy, no answer or after hours) to her +352 number. Your number stays the same.
  4. After every call you get an email with the name, number, request and urgency.

Fixed price, no lock-in

  • Phone: €149 per month, 300 call minutes included, dedicated +352 number
  • Phone + Email: €249 per month, 600 minutes, calls and emails in one place
  • Email only: €79 per month, sorting of your general inbox
  • Larger companies and multiple sites: on quote, from €490 per month

Extra minute: €0.20. Cancel any month: switch off call forwarding and everything is as before.

Honest: Sophie says she is an AI

In her very first sentence, Sophie says she is an AI assistant and that the call is recorded. She never pretends to be a person, gives no medical, legal or technical advice and takes no payments or bank details. When she isn't sure, she doesn't guess: she takes a message or offers to transfer the call.

Frequently asked questions

Can Sophie answer questions about listings?
Yes, based on the information you give her about each property. What she doesn't know, she notes for the agent.
Can she screen enquiries?
She asks the questions you've chosen (budget, date, property type) so you call back serious enquiries first.
Do I need to change my phone number?
No. You keep your number and simply forward calls to Sophie, for example when the line is busy or nobody picks up.
Which languages does Sophie speak?
English, French, German and Portuguese. She answers in the caller's language, without them pressing any key.
How much does Sophie cost?
€149 per month with 300 call minutes, €249 with emails and 600 minutes, no lock-in. Each extra minute costs €0.20.

See also

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